GrindTime Fitness and Sports Training: Terms of Service for Online, Hybrid, and In-Person Personal Training and Group Sessions

Official Policies and Procedures for Memberships, Packages, and Sessions

1. Introduction

These Terms of Service (“Terms”) outline the policies and conditions governing all online, hybrid, and in-person personal training services provided by GrindTime Fitness and Sports Training (“GrindTime Fitness”). By purchasing a membership, package, or individual session, all clients acknowledge and agree to abide by these Terms in their entirety.

2. Monthly Membership and Package Terms

• Cancellation Policy: Clients may cancel their GrindTime Fitness membership or package at any time by submitting written notice to their assigned trainer. Cancellations take effect upon receipt; retroactive cancellations are not permitted.

• Refund Policy: All sales are final. No refunds will be issued for any unused sessions or for unused months of programming within a GrindTime Fitness package. Clients are encouraged to utilize all sessions within the designated package period.

• Package Pausing: Clients experiencing extenuating circumstances may request a temporary pause to their GrindTime Fitness package by contacting their trainer. Packages may be paused for a maximum duration of four (4) consecutive months. Requests for extensions beyond this limit require written approval from GrindTime Fitness management.

3. Individual Personal Training Sessions

Scheduling & Attendance

• All sessions with GrindTime Fitness must be booked in advance and are subject to trainer availability.

Cancellation & Rescheduling

• Sessions canceled 24 hours or more in advance will be rescheduled at no penalty to the client.

• Sessions canceled less than 24 hours before the scheduled time may be rescheduled at the sole discretion of the assigned GrindTime Fitness trainer. In cases where rescheduling is not granted, the session will be forfeited without refund or credit.

• Clients who fail to attend a session without prior notice (“no show” and “no call”) or who provide notification less than 2 hours before the scheduled start time will forfeit that session and will not be eligible to reschedule.

Late Arrivals

• Clients arriving within 20 minutes of the scheduled session start time, or who notify their GrindTime Fitness trainer of their late arrival at least 2 hours in advance, may participate for the remaining duration of the session. Sessions will conclude at their originally scheduled end time.

• Clients arriving 20 minutes or more after the scheduled start time, or failing to provide appropriate notice, will forfeit the session and will not have the opportunity to reschedule.

4. General Terms and Conduct

• Communication: All communications regarding scheduling, cancellations, and package pauses must be submitted in writing (e.g., email or other documented electronic messaging) to ensure accuracy and accountability.

• Trainer Discretion: GrindTime Fitness trainers reserve the right to make exceptions to the above policies in cases of documented emergencies or exceptional circumstances, at their professional discretion.

• Professional Behavior: Clients are expected to maintain respectful and professional conduct at all times and adhere to all policies and safety guidelines provided by GrindTime Fitness. Unprofessional, disruptive, or unsafe behavior may result in immediate termination of services without refund.

• Policy Updates: GrindTime Fitness reserves the right to amend these Terms at any time. Clients will be notified in writing of any significant changes.

5. WAIVER, RELEASE OF LIABILITY & ASSUMPTION OF RISK

By purchasing and/or participating in any fitness training, class, program, or related service provided by GrindTime Fitness & Sports Training, I acknowledge and agree to the following:

Assumption of Risk: I understand that participation in physical exercise and fitness training involves inherent risks, including but not limited to muscle strains, sprains, falls, joint or musculoskeletal injuries, cardiovascular events, and other injuries or medical complications. I voluntarily choose to participate and knowingly assume the risks associated with such participation.

Health & Medical Clearance: I affirm that I am physically capable of participating in exercise and have disclosed, or will disclose, any known medical conditions, injuries, physical limitations, medications, or other circumstances that may affect my ability to safely participate. I understand that it is my responsibility to consult with a qualified healthcare professional before beginning an exercise program when appropriate.

I understand that Coach Mel and GrindTime Fitness & Sports Training do not provide medical diagnosis, medical treatment, physical therapy, or other healthcare services. Fitness and wellness information provided during training sessions or educational discussions is intended for general informational purposes and is not a substitute for individualized medical advice.

Participant Responsibility: I agree to follow coaching instructions, use equipment appropriately, exercise within my abilities, and immediately notify the coach if I experience pain, dizziness, shortness of breath, unusual discomfort, or any other symptoms that concern me. I understand that I may stop participating in an exercise or training session at any time.

Release and Waiver of Liability: To the fullest extent permitted by applicable law, I voluntarily release and hold harmless GrindTime Fitness & Sports Training, its owner, coaches, trainers, employees, contractors, representatives, and affiliated facilities from claims arising from the ordinary and inherent risks associated with my voluntary participation in fitness activities, except to the extent such liability cannot legally be waived.

Emergency Care: In the event of an emergency, I authorize GrindTime Fitness & Sports Training personnel to contact emergency medical services when reasonably believed necessary. I understand that I am responsible for any medical or emergency expenses incurred on my behalf.

Acknowledgment: By completing my purchase and accepting these Terms of Service, I acknowledge that I have read and understood this waiver, have had the opportunity to ask questions, and voluntarily agree to its terms. I understand that this agreement affects certain legal rights I may otherwise have.

6. Acceptance of Terms

By enrolling in any online, hybrid, or in-person training program with GrindTime Fitness and Sports Training, the client confirms that they have read, understood, and agreed to these Terms of Service. For any questions or need for clarification, clients are encouraged to contact GrindTime Fitness before making a purchase or attending a session.